Grievance Redressal

If something on InternRaah has gone wrong for you, this page tells you exactly who to write to and what happens next.

When to use this page

Write to our grievance officer about any of the following:

• A listing that looks fake, or an employer asking you for money
• Misuse of your personal information, documents or resume
• Content on the platform that is unlawful or infringes your rights
• A decision we took on your account, such as a suspension you believe was wrong
• Anything you already reported that was not resolved

For everyday questions about applications, payments or your account, our support team is faster: hello@internraah.com.

Grievance Officer

Appointed by EduJr Educational Services LLP, which operates InternRaah.

What to include

So we can act on your complaint without writing back for basics, please include:

• The email address registered on your account
• A link to the listing, profile or message you are complaining about
• What happened, in your own words, with dates
• Screenshots, if you have them

What happens next

We acknowledge every complaint within 24 hours of receiving it, and we aim to resolve it within 15 days. If a complaint needs more time — for example, when we have to hear from the other party — we will tell you why and give you a revised date rather than leave you waiting.

Complaints about unlawful content, or content that exposes someone to harm, are acted on faster than the timeline above.

If you are not satisfied

Reply to the same email thread and ask for the decision to be reviewed. Tell us what we got wrong. A review is handled separately from the original decision.

This page is published in line with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. Last updated 8 November 2026.